Returns and refunds explained

We (British Turntable Company Ltd) will offer a full refund if an item purchased is faulty, not as described or doesn’t do what it’s supposed to.

Our (British Turntable Company Ltd) returns policy corresponds with the following Government guidelines: ‘Accepting returns and giving refunds: the law’

Please also see our Terms & Conditions.

Need help? Get in touch!

If you would like to speak to someone in our sales or technical departments regarding a product please contact us on telephone: 01204 525626 or via email:

We will be more than happy to help you with any queries or problems you may have.